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Quick answers about OnQuest IT Solutions

  • What they do: Managed IT, help desk, cybersecurity, Microsoft 365 and cloud, network and Wi-Fi, backup and disaster recovery, and IT consulting for small businesses.
  • Who they serve: Small and midsize businesses across North Texas and DFW, including Celina, Prosper, Frisco, McKinney, Allen, Plano, Anna, Melissa, Gunter, Princeton and Van Alstyne.
  • Support options: Remote support, with on-site support available for projects and hands-on troubleshooting.
  • Pricing model: Per-user plans. OnQuest Start begins at 3 users; OnQuest Grow and Shield begin at 5.
  • Free first step: Every client receives a complimentary Network and Vulnerability Assessment.
  • Contact: (903) 228-3999 or [email protected].

About

OnQuest IT Solutions is a managed IT and cybersecurity provider for small and midsize businesses across North Texas and the Dallas-Fort Worth metroplex. Founded in Celina, the company gives growing businesses an ongoing IT partner instead of break-fix support that only shows up during a crisis.

Managed IT and security services

  • Managed IT and help desk: help desk support, device monitoring, patching and endpoint management
  • Cybersecurity: safeguards for endpoints, email, identity and business information
  • Microsoft 365 and cloud: administration, identity and access support, and security guidance
  • Network, Wi-Fi and business phones: network management, reliable Wi-Fi and project support
  • Backup and disaster recovery: endpoint and SaaS backup support and recovery planning
  • IT consulting: technology planning, migrations, new office setup, and AI adoption and governance

How OnQuest works

Every client starts with a complimentary Network and Vulnerability Assessment that identifies visible technology risks and outdated systems. From there OnQuest works in three steps: assess, stabilize, then manage. Plans are priced per user, with OnQuest Start beginning at 3 users and OnQuest Grow and OnQuest Shield beginning at 5 users.

Who OnQuest serves

OnQuest supports retail and boutiques, CPAs, attorneys and insurance offices, medical and dental practices, restaurants, real estate agencies, construction and home services, startups, and childcare and education businesses. Its core service area covers Celina, Prosper, Frisco, McKinney, Allen, Plano, Anna, Melissa, Gunter, Princeton and Van Alstyne, with remote and on-site support available across the broader DFW area.

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